Utility Setup & Home Concierge in Dallas–Fort Worth

Zupkeep is paid a flat fee by utility providers. For Green Scene Home Inspection clients, it's a complimentary service offered to retain clients.

We suggest two to four weeks before moving in, or as early as possible.

Zupkeep uses proprietary software to identify available options for a given address.

If you have a credit freeze, you’ll need to temporarily lift it with the credit bureaus before enrollment. Deposits are set by the utility provider and can be based on credit, identity verification, prior account history, or random selection. We’ll tell you what to expect and how to ask about waivers when available.

The call duration can range from 10 to 20 minutes, or around 15 minutes, depending on the client's questions.

Often, yes, but it depends on the provider's cut-off times and meter access. The suggested flexible answer is: "Often yes, depends on provider cut-off times and meter access. Ask us early and we'll make it happen when possible." (Possible if placed and approved by 2 PM on deregulation).

No, Zupkeep cannot coordinate both stop and start services because Texas law requires the account holder to verbally disconnect services.

Yes, Zupkeep works with apartments and high-rises, though high-rises often have their own utilities.

An EFL (Electric Fact Label) is attached to all deregulated accounts in Texas and is crucial for understanding the cost per kilowatt.